Personal Data Protection Notice (KVKK)
This Personal Data Protection Notice ("Notice") has been prepared by Korfam Design, operated by Beyza Korkmaz, acting as the Data Controller under Law No. 6698 on the Protection of Personal Data ("KVKK") of the Republic of Türkiye.
Its purpose is to inform you about how we collect, process, store, transfer, and protect your personal data, as well as to explain your rights under applicable data protection legislation.
By using our website or purchasing our products and services, you acknowledge that you have read this Notice.
1. Data Controller
Business Name: Korfam Design
Legal Owner: Beyza Korkmaz
Address:
Karadeniz Mahallesi 1113/2 Sokak No:1
Gaziosmanpaşa, Istanbul, Türkiye
Telephone: +90 (850) 302 0670
E-mail: [email protected]
2. How We Collect Personal Data
We may collect your personal data through automated and non-automated methods, including but not limited to:
- Our website (www.korfam.com)
- Contact forms
- Customer support requests
- Orders placed through our online store
- E-mail correspondence
- Telephone communications
- Social media channels
- Cookies and similar technologies
- Website analytics tools
- Payment transactions
- Shipping and delivery processes
- Security systems where applicable
3. Categories of Personal Data We Process
Depending on your relationship with Korfam Design, we may process the following categories of personal data:
- Full name
- Delivery and billing address
- Telephone number
- Email address
- Order history
- Purchased products
- Payment information (excluding full payment card details)
- Invoice information
- Customer service communications
- Website usage information
- IP address
- Browser information
- Device information
- Cookie data
- Language preferences
- Location information (where permitted)
- Marketing preferences
We process only the personal data necessary for the purposes described in this Notice.
4. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Processing and fulfilling your orders;
- Delivering purchased products;
- Processing payments;
- Issuing invoices;
- Providing customer support;
- Managing returns, refunds, and warranty services;
- Responding to inquiries and complaints;
- Managing contractual relationships;
- Improving our products and services;
- Operating and securing our website;
- Conducting website analytics;
- Preventing fraud and ensuring transaction security;
- Complying with legal obligations;
- Maintaining accounting and tax records;
- Protecting legal rights and resolving disputes;
- Sending marketing communications, newsletters, promotional offers, and campaigns, only where you have provided your consent or where permitted by applicable law.
5. Legal Basis for Processing
Your personal data is processed on one or more of the following legal grounds under KVKK:
- Performance or conclusion of a contract;
- Compliance with legal obligations;
- Protection of the legitimate interests of Korfam Design, provided such interests do not override your fundamental rights and freedoms;
- Establishment, exercise, or defense of legal claims;
- Your explicit consent, where required by law.
6. Sharing Personal Data
Your personal data may be shared only to the extent necessary with:
- Payment service providers;
- Shipping and logistics companies;
- IT infrastructure and hosting providers;
- Customer support service providers;
- Accounting and financial advisors;
- Legal advisors;
- Independent auditors;
- Government authorities and regulatory bodies where required by law;
- Business partners assisting in order fulfillment.
Where personal data is transferred outside Türkiye, such transfers shall be carried out in accordance with applicable legal requirements.
7. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required under applicable legislation.
Once the applicable retention period expires, personal data will be securely deleted, destroyed, or anonymized in accordance with legal requirements.
8. Your Rights Under KVKK
Pursuant to Article 11 of Law No. 6698, you have the right to:
- Learn whether your personal data is being processed;
- Request information regarding such processing;
- Learn the purposes of processing and whether your data is used in accordance with those purposes;
- Know the third parties to whom your personal data has been transferred, domestically or internationally;
- Request correction of inaccurate or incomplete personal data;
- Request deletion or destruction of personal data where the legal conditions are met;
- Request notification of corrections or deletions to third parties with whom your data has been shared;
- Object to decisions based solely on automated processing that produce legal effects concerning you;
- Request compensation for damages resulting from unlawful processing of your personal data.
9. Marketing Communications
Where required by law, marketing communications will be sent only with your prior consent.
You may withdraw your consent at any time by:
- clicking the "unsubscribe" link included in our emails;
- contacting us directly via email; or
- exercising any other method made available under applicable legislation.
Withdrawal of consent does not affect the lawfulness of processing carried out before such withdrawal.
10. Data Security
Korfam Design implements appropriate technical and organizational measures designed to protect personal data against:
- unauthorized access;
- accidental loss;
- destruction;
- alteration;
- disclosure;
- misuse.
Although we take reasonable security precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Changes to This Notice
Korfam Design reserves the right to amend this Personal Data Protection Notice at any time.
Any updates shall become effective upon publication on our website.
We encourage you to review this Notice periodically to remain informed about how your personal data is processed.
12. Contact Us
If you wish to exercise your rights under KVKK or have any questions regarding this Notice, please contact us:
Korfam Design
Legal Owner: Beyza Korkmaz
Address:
Karadeniz Mahallesi 1113/2 Sokak No:1
Gaziosmanpaşa, Istanbul, Türkiye
Phone: +90 (850) 302 0670
Email: [email protected]
We will respond to your request within the period prescribed by applicable law, provided that your identity can be verified and your request complies with the relevant legal requirements.