This Pre-Contract Information Form has been prepared in accordance with Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts of the Republic of Türkiye.

By placing an order through the Seller's website, the Buyer confirms that they have read, understood, and accepted all the information contained in this Pre-Contract Information Form before entering into the Distance Sales Agreement.

Business Name: Korfam Design

Legal Owner: Beyza Korkmaz

Business Address:
Karadeniz Mahallesi 1113/2 Sokak No:1
Gaziosmanpaşa, Istanbul
Türkiye

Telephone:
+90 (850) 302 0670

Full Name:

Delivery Address:

Billing Address:

Telephone:

E-mail Address:

This Agreement governs the rights and obligations of the Seller and the Buyer regarding the online sale and delivery of products purchased electronically through the Seller's website.

The Buyer acknowledges that they have been informed about:

The Buyer confirms that they have reviewed this information electronically before placing an order and voluntarily approve the conclusion of the Distance Sales Agreement.

The essential characteristics of each product, including but not limited to:

are displayed on the relevant product page before the order is placed.

The prices published on the Seller's website are valid until updated or modified.

Campaign prices remain valid only during the announced promotional period.

Product(s):

Quantity:

Unit Price:

Subtotal:

Shipping Fee:

Taxes:

Included unless otherwise stated.

Total Amount Paid:

Payment may be completed using the payment methods available on the Seller's website.

Orders are processed only after successful payment authorization.

If the payment cannot be completed for any reason, the Seller reserves the right to cancel the order without any obligation to deliver the purchased goods.

The Buyer is responsible for ensuring that the payment information provided is complete and accurate.

Products shall be delivered to the address specified by the Buyer during checkout.

Estimated delivery times displayed on the website are provided for informational purposes only.

Unless otherwise agreed or unless extraordinary circumstances arise, the Seller shall deliver the ordered products within the statutory period prescribed by Turkish consumer legislation.

The risk of loss or damage passes to the Buyer upon delivery of the products to the Buyer or to a person authorized by the Buyer.

The Buyer shall inspect the shipment immediately upon delivery.

If the package appears damaged, opened, crushed or otherwise compromised, the Buyer should refuse acceptance of the shipment and request that the carrier prepares a written damage report.

Failure to report visible shipping damage at the time of delivery may limit the Seller's ability to process transportation-related claims.

By placing an order through the Seller's website, the Buyer confirms that they have carefully read this Agreement, understood all of its provisions, and accepted them electronically before completing the purchase.

The Buyer further acknowledges that they have received all mandatory pre-contractual information required under applicable consumer protection legislation.

Unless otherwise stated, shipping costs are the responsibility of the Buyer.

The Seller may offer free shipping or discounted shipping during promotional campaigns at its sole discretion.

Such campaigns shall apply only under the conditions announced on the Seller's website.

Products shall be delivered to the delivery address specified by the Buyer during checkout.

If the Buyer provides incorrect, incomplete, or outdated delivery information, the Seller shall not be responsible for any delay, failed delivery, or additional shipping costs resulting from such information.

If no authorized person is available to receive the shipment at the delivery address, the Seller shall be deemed to have fulfilled its delivery obligation.

The Buyer is responsible for contacting the carrier to arrange redelivery or collection of the shipment.

Any storage fees, return shipping charges, or additional delivery costs arising from unsuccessful delivery attempts shall be borne by the Buyer.

The Buyer must inspect the package immediately upon delivery.

If the shipment shows visible damage, tampering, or signs of mishandling, the Buyer should refuse delivery and request that the carrier prepares an official damage report.

Acceptance of a visibly damaged package without such documentation may prevent transportation-related claims.

Ownership of the products shall remain with the Seller until full payment has been successfully received.

The Seller reserves the right to suspend shipment or cancel an order if payment authorization cannot be completed.

If, after delivery, the payment is reversed, cancelled, charged back, or otherwise not received by the Seller due to reasons attributable to the payment provider or financial institution, the Buyer agrees to return the products upon the Seller's request.

The Seller reserves all legal rights to recover unpaid amounts together with any applicable expenses.

Neither party shall be liable for any delay or failure to perform its obligations arising from circumstances beyond its reasonable control.

Such circumstances include, but are not limited to:

Where such circumstances significantly affect delivery, the Seller shall notify the Buyer as soon as reasonably practicable.

The Buyer may:

In accordance with Turkish consumer protection legislation, the Buyer has the right to withdraw from this Agreement without providing any reason and without incurring any penalty within 14 (fourteen) calendar days from the date the products are delivered.

To exercise this right, the Buyer must notify the Seller before the withdrawal period expires by e-mail or another written communication method accepted by the Seller.

The date on which the withdrawal notice reaches the Seller shall be considered the official withdrawal date.

Products returned under the right of withdrawal must:

The Buyer shall package the returned goods appropriately to prevent transportation damage.

Products damaged due to inadequate packaging during return shipment may not qualify for a full refund where permitted by applicable law.

The right of withdrawal shall not apply where permitted by applicable legislation, including but not limited to:

Following receipt of a valid withdrawal notice, the Seller shall process the refund in accordance with applicable law.

Refunds shall be made using the same payment method originally used by the Buyer unless another method is expressly agreed.

Depending on the Buyer's bank or payment provider, the refunded amount may require additional processing time before appearing in the Buyer's account.

The Seller shall not be responsible for delays caused solely by banks, payment service providers, or financial institutions.

The Seller warrants that all products delivered to the Buyer conform to the description provided on the Seller's website and are free from manufacturing defects at the time of delivery.

This warranty does not cover damage resulting from:

If a product is found to have a manufacturing defect, the Buyer must notify the Seller within a reasonable period after discovering the defect.

The Seller may, at its sole discretion and in accordance with applicable law:

Many products offered by Korfam Design are handcrafted.

Due to the handmade nature of these products, slight variations in:

may occur.

These variations are natural characteristics of handcrafted products and shall not be considered manufacturing defects.

Product photographs are intended for illustrative purposes. Minor differences between photographs and the delivered product may occur due to lighting conditions, screen settings, or the natural characteristics of the materials used.

All content available on the Seller's website, including but not limited to:

is the exclusive property of Korfam Design or is used under appropriate authorization.

No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without the Seller's prior written consent.

To the fullest extent permitted by applicable law, the Seller shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or relating to the purchase or use of any product.

Nothing in this Agreement excludes or limits any rights granted to consumers under mandatory applicable consumer protection laws.

For orders shipped outside Türkiye, the Buyer acknowledges and agrees that:

The Buyer is responsible for complying with all applicable import regulations in the destination country.

If a shipment is refused by the Buyer or returned due to unpaid customs duties or failure to complete customs procedures, the Seller reserves the right to deduct all return shipping costs, customs charges, handling fees, and any other related expenses from the refund amount where permitted by applicable law.

The Seller processes personal data solely for purposes related to:

Personal data shall be processed in accordance with:

The Seller does not sell or disclose personal information to third parties except where required by law or necessary for order fulfillment.

This Agreement shall be governed by and interpreted in accordance with the laws of the Republic of Türkiye.

Any mandatory consumer rights granted under applicable legislation remain unaffected.

Any dispute arising from or relating to this Agreement shall first be resolved through good-faith negotiations between the parties.

Where resolution cannot be reached, disputes shall be submitted to the competent Consumer Arbitration Committee or Consumer Court in accordance with the monetary limits and jurisdiction established under Turkish consumer protection legislation.

The parties agree that the Seller's:

shall constitute admissible evidence to the extent permitted by applicable law.

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

The Seller reserves the right to amend this Agreement where necessary to comply with changes in applicable legislation or business operations.

Any amendments shall apply only to orders placed after the revised version has been published on the Seller's website.

This Agreement, together with the Pre-Contract Information Form, Privacy Policy, Return & Refund Policy, and any other documents expressly incorporated by reference, constitutes the entire agreement between the Buyer and the Seller regarding the online sale of products.

By placing an order through the Seller's website, the Buyer confirms that they:

The electronic confirmation of the order shall have the same legal effect as a handwritten signature under applicable Turkish law.

Korfam Design
Legal Owner: Beyza Korkmaz

Address:
Karadeniz Mahallesi 1113/2 Sokak No:1
Gaziosmanpaşa, Istanbul, Türkiye

Telephone: +90 (850) 302 0670

Name: ________________________

Address: ______________________

Telephone: ____________________

E-mail: _______________________

Date: _________________________